Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of BestAppify, including the website at bestappify.app, the dashboard, and our API (together, the “Service”). The Service is operated by BestAppify (“we”, “us”).

By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who may use BestAppify

You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a company, you confirm you have authority to bind that company, and “you” refers to that company.

2. Your account

• Provide accurate information when you register and keep it current.
• You are responsible for everything that happens under your account, including keeping your password and API keys confidential.
• Tell us promptly at business@bestappify.com if you believe your account has been compromised.
• Accounts are for a single customer. Sharing one account across separate businesses, or reselling access, requires our written agreement.

3. Plans, billing and renewals

BestAppify offers a free plan and paid subscription plans. Current plans and prices are listed on our pricing page.

• Billing cycle. Paid plans are billed in advance, on a monthly or annual cycle depending on the plan you choose. Prices are in US dollars unless stated otherwise.
• Automatic renewal. Subscriptions renew automatically at the end of each billing cycle, at the then-current price, until you cancel. You authorise us to charge your payment method for each renewal.
• Payment processing. Payments are processed by Stripe. We do not receive or store your full card number. Your use of Stripe is also subject to Stripe's own terms.
• Failed payments. If a payment fails, we may retry it and will email you. If it remains unpaid, we may downgrade your account to the free plan or suspend access until it is resolved.
• Taxes. Prices exclude sales tax, VAT, GST and similar taxes, which are added at checkout where applicable.
• Price changes. We may change prices. For existing subscribers, we will give at least 30 days' notice by email before a change takes effect, and you may cancel before it applies.

4. Cancellation and refunds

You can cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period, and you keep access until then. Refunds are covered by our Refund Policy, which forms part of these Terms.

5. Acceptable use

You agree not to:

• Break the law, infringe anyone's rights, or use the Service to send spam or malware.
• Attempt to gain unauthorised access to the Service, other customers' data, or our infrastructure.
• Scrape, resell, redistribute or republish substantial portions of our data or reports, except through features we provide for that purpose.
• Exceed the rate limits or plan quotas that apply to your account, or work around them by opening additional accounts.
• Reverse engineer the Service, or use it to build a directly competing product.

We may suspend or terminate accounts that breach this section, in serious cases without notice.

6. Data

Your data

You keep ownership of the data you submit or connect to BestAppify. You grant us a licence to host, process and display it as needed to operate the Service for you. We may use aggregated, de-identified data — data that cannot reasonably identify you or your apps — to improve and benchmark the Service.

Our data

BestAppify builds on a continuous crawl of the public Shopify App Store, along with our own analysis and rankings. That dataset, and the software that produces it, remain ours. You may use the insights internally and in your own marketing; you may not resell or redistribute the underlying dataset.

Connected accounts

Some features rely on services you connect, such as Shopify Partner or Google accounts. You are responsible for having the right to connect them, and you can disconnect them at any time. How we handle personal data is described in our Privacy Policy.

7. AI-generated output

Some features — listing audits, keyword suggestions and written recommendations — are generated with the help of AI models. They may be incomplete or wrong, and they are not professional, legal or financial advice. Review AI output before you rely on it or publish it.

8. Intellectual property

The Service, including its software, design, branding and content, is owned by us and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing. All rights not expressly granted are reserved.

If you send us feedback or suggestions, we may use them without obligation to you.

9. Third-party services

The Service integrates with third parties such as Shopify, Google, Stripe and our infrastructure providers. We are not responsible for those services, their availability, or changes they make to their platforms or terms.

BestAppify is an independent product. It is not affiliated with, endorsed by, or sponsored by Shopify Inc.

10. Availability and beta features

We work to keep BestAppify available and accurate, but we do not guarantee uninterrupted or error-free service. We may change, add or remove features. Features labelled beta or preview may be unstable and may be withdrawn.

11. Disclaimers

Except where the law says otherwise, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the data or insights are accurate, complete or current, or that using BestAppify will produce any particular business result.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.

Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) USD $100.

Some jurisdictions do not allow certain limitations, in which case they apply to you only to the extent permitted.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service.

If we discontinue a paid Service, we will refund the unused portion of any prepaid fees. On termination, your right to use the Service ends; sections that by their nature should survive — including data ownership, disclaimers, liability limits and governing law — will survive.

14. Changes to these Terms

We may update these Terms. If a change is material, we will give notice by email or in the product at least 30 days before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-laws rules. The courts of Ontario, Canada have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court. Nothing here removes consumer rights you have under the mandatory law of your home country.

16. Contact

Questions about these Terms? Email business@bestappify.com.